Инженер по сервису
6 лет 8 мес авг 2018 - мар 2025
Filicori Zechini, Варшава
6 лет 8 мес авг 2018 - мар 2025
Profesional Summary:
Total commercial experience: 5.5 years
Coffee Machine Maintenance – 3 years of hands-on experience in servicing and troubleshooting various coffee machine models, ensuring optimal performance and longevity.
IT Maintenance Technician – 2 years of experience in IT support and maintenance, handling hardware and software troubleshooting.
====================
Work history:
August 2023 - August 2024
Filicori Italian Coffee Roastery – Head of Service, Chief Service Technician, Warszawa, Poland
Professional Coffee Machine Service Engineer
🔧 Expert in Maintenance & Repair – Specialized in diagnosing and fixing complex faults both in the service center and on-site at customers' locations, including offices, restaurants, and cafés.
⚙ Installation & Technical Support – Experienced in setting up coffee machines at customer sites, ensuring seamless operation and optimal performance.
☕ In-Depth Knowledge of Coffee Machines – Good experience with La Spaziale machines, as well as additional expertise in repairing Egro, Bloom, Jettinno, and various domestic machines.
🔍 Nearly 2 Years (from previous place of work) of Experience in Automatic Coffee Machine Repair – Skilled in servicing Franke Spectra, Pura, A600, and all home-small versions of Saeco, Bosch and DeLonghi, and similar brands. Strong understanding of electrical circuits, technical components, and machine mechanics.
🔬 Electronics & Engineering Expertise – Knowledge of electronics and electrotechnics, proficient in SMD component soldering. Creative engineer with efficiency optimizations that improve machine quality and reliability.
🚀 Proven Track Record – Successfully performed a full maintenance and overhaul of a Franke Pura machine with over 500,000 coffee cycles in just half a day, including cleaning, servicing, and diagnostics.
🔥 I Can Prove My Skills On-Site! – Ready to demonstrate my expertise and deliver high-quality service that exceeds expectations.
====================
April 2022 - July 2023
Ulticore – IT Engineer, Regional specialist in repair and installation of IT equipment, Warszawa, Poland
•Preparation of IT equipment for companies, offices and pharmaceutical companies
• Assembly, software servicing and hardware support, including everything that affects this IT industry (not only PC and laptops)
•Customer service
===================
December 2017 - January 2019
FAST COFEE – Coffee machine service technician, Tarnopol, obwód tarnopolski
October 2019 - October 2021
Almost 2 years of experience in repairing coffee machines such as Frankee Spectra, Pura, A600 and A800 machines and all Saeco, Bosh, Delonghi etc.
•Knowledge of electrical circuits and its technical part
•Knowledge in the field of electronics / electrical engineering, soldering skills SMD
•Skills and quality of a creative engineer useful in repairing coffee machines
•Acceleration and optimization of work for improvement of quality and reliability of the machine
•Frankee Pura coffee machine repair record with mileage over 500,000 coffees – half a day full maintenance incl. inspection and washing
==========================
Electronical Systems - Service Technician Repair Laptops, PC-s and Mobile
technologies, Ternopil, Ternopil Region
1 year of experience in repairing mobile phones, laptops and motherboards•
Knowledge of electrical circuits and their technical part Knowledge of
electronics / electrical engineering
• Knowledge of electrical circuits and their technical part Knowledge of
electronics / electrical engineering
• Proficient to solder SMD elements,
• Ability to read technical documentation and knowledge of English at the level
of Ability to read and use electrical diagrams
•Knowledge of the MS Windows,Linux operating system installing OS and some
other operations that related with repair
SKILLS:
• Hardware Maintenance and Repair
• Good level in motherboard repair and component-level troubleshooting
• System acceleration and optimization for improved performance
• Strong customer service and communication skills
• Creativity in problem-solving and technical solutions
• Key soft skills: patience, conscientiousness, and responsibility